- Include a Table Driven Help System that
is totally based on Access forms and a customizable table
- Provide an HTML Help System based on the
use of an HTML document opened from within your application
- Create wizards easily with our uniquely
designed wizard template
- Handle errors within an application with
our useful Error Display Dialog. Not only is the error displayed, but what
caused it, and the option to print a problem report automatically with all
the critical information automatically printed. Errors can be stored in a
table for historical backup and printing of problem reports.
- Use a Table Driven Demonstration System
that allows you to create an interactive demo of your application with
pop-up narrative screens, automated entries, and methods to secure your
software. Also included are functions to limit the demo to certain number
of days, or use a password. You can also setup an form to have potential
customers enter their order and print an order form.
- All interfaces are easy to integrate
into your applications
- Tables are used extensively to drive the
interfaces to make customization easy and flexible
The EZ Support
the following components:
Access Table Driving Help System -
Microsoft has provided a Windows 95/98
Help system for developers which is consistent and has the same look and
feel with the Help system they have with their products like Word, Excel,
etc.. This Help system, while robust, requires special knowledge and
processing of a specific format for a Help topic file, map file, contents
file, project file and a compiler to convert the source files to a Help file
that can be utilized by the Help system and your application. For those
applications that require a more simple technique, the EZ Help
be better for you.
The Help Interface described herein uses an
Access table and form objects to create a user help system with the
- Only requires the developer be familiar
- Help text can be changed by editing a
memo field in a table
- Help can be provided for any control,
Access object, menu item, or application function
- Help text can be utilized to print a
- Help text can be displayed in a contents
- Help text can be searched
- Illustrations can be included
- Related topics can be included
- The help system can be further
customized by the developer
- Help contents is viewed as a
Click on any of the thumbnail pictures to
enlarge the images.
The Help Interface provides a pop-up help
system, which is normally called by the F1 keystroke but could be called by
a button on a form. When F1 is pressed by the user, help is displayed on a
pop-up form for the selection. The selected help topic can have multiple
pages and include references to images. The user can choose to view related
topics, view the contents of all help, or search for help based on text
Tree View of Help Contents Search for Help Topics
HTML Help System
– This interface is similar to our Access
table driven Help system except instead of using an Access Table to hold the
help text and figures, the interface uses an external HTML file that can be
created any number of ways. Indexing into the HTML file is done with
bookmarks in the HTML file.
When F1 is pressed by the user, help is
displayed using the default browser setup on the user’s computer. The user
can then choose to view the contents of all help, or search for help based
on text entered.
Wizard Template –
The Wizard template contains all the
general controls and layout so you can add your own unique controls.
Navigation buttons are included with all the code to move through the
wizard. The wizard is based on pages so you move from one page to the next
or back. The product includes a sample wizard using the template to make it
easier for you to create your own wizards.
Error Handler –
The Error Display Dialog provides
useful information when a problem occurs in your application. This dialog
when called will display the normal Access error information and also
provide for showing related information about possible causes for the error
like currently opened objects, etc. The user has the option to record the
problem which will store the error and related information in a problem
The problem report dialog is used to record
system information and a place for the user to enter pertinent information
like whether the problem can be duplicated, the problem has occurred before,
etc. The information on the form then can be printed on a problem report
that can be forwarded to the appropriate party.
Demo System –
If you want to create an interactive
demonstration of your application, this system will provide an easy method
to not only organize the demo, but also to control it, display narrative
pop-up windows, open and close forms, simulate user actions, etc.
Additionally, methods to lock your demo for a certain number of days, or
limit the number of records that can be added to a table are provided.
Examples on how to include an order form in your demo is shown with sample
forms that you can customize. To see a working version of the demo system,
download the demo for the EZ Access
What Do You Need to Know to Use the EZ
To use the EZ Support
Manager, you must
know the basics of Microsoft Access. This includes knowing about Access
objects and how they are used.
You do not need to know how to program in VBA
(Access Basic) but you must know how to add a simple button to a form and
enter one or two lines of VBA code to the OnClick event of the button.
We provide several sample definitions and a sample
table to learn how to use the EZ Support Manager.
EZ Tools products are tested for use through Access
2003 and include a 30 day money back guarantee on initial product purchases.
Product and version upgrades are non-returnable, non-refundable.
As this is an end of life product, support is
limited. Any request for assistance should be sent via email to
Please include screenshots, code snippets and detailed information on the
question/problem so that we can best assist you.