Whether you need a system overview, help with using a specific part of the program, or a question and answer session, our expert training assistants can provide the help you need.

Database Creations LLC. offers training for the following products:

Training is provided on-site or off-site and occurs on a per-client basis. Contracted training must be scheduled at least 2 weeks in advance with one of our experts to ensure the most efficient training session possible. 

On-Site Training

On-Site training is provided at your location Monday through Friday between the hours of 8:30am and 5pm (hours may vary according to the client's needs).

A skilled trainer will travel to your location to provide product training for 1-5 people in your company.  All training sessions are tailored to your needs as determined before we travel.

Costs:

$1500 per day (8 hours) plus expenses.  Expenses include, but are not limited to, airfare, hotel, car, meals, and training materials.

A 50% deposit is required before we travel. Payment options include MasterCard, Visa, Amex or Discover.  Purchase Orders and Checks are not accepted unless the payment is cleared before the travel occurs.

Off-Site Training

Off-Site training is provided at our main headquarters located in Vernon, CT, Monday through Friday between the hours of 8am and 5pm. 

When you arrive at our location, you will be greeted by one of our trainers who will provide a 4 hour custom training session in a classroom-type atmosphere.  The training is based on your specifications. If you need more assistance in a specific area of the system, please let us know ahead of time so we can gear our training materials and discussions toward your needs.

Costs:

$500 per 4 hour session. Each session includes a 15 minute break.

A 50% deposit is required before the session, with full payment due upon completion. Most major credit cards are accepted.

Technical Support/Training Contact Information

In addition to training, Database Creations LLC. also offers technical support by phone, email, or fax.

Standard Support

Fax: 800-277-3117
Phone: 860-644-5891(7:30 a.m.—4:00 p.m. EST, Monday–Friday)

To order a support plan, click here or call 800-277-3117.

If you have questions or comments regarding our training or technical support services, contact sales@databasecreations.com.